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Broadband social tariffs

Last reviewed: 16 October 2026. How we source and verify.

A social tariff is a lower-priced broadband deal for people who get certain means-tested benefits. Ofcom, the communications regulator, publishes a list of the providers that offer them.

You usually have to be claiming a qualifying benefit, such as Universal Credit or Pension Credit. Exactly which benefits count, and the price, differ from one provider to the next, so check the provider’s own page before you apply.

Who can usually get one

Most providers accept people on Universal Credit or Pension Credit, and many accept other income-related benefits as well. Some limit it to people with a low household income within one of those benefits. The rules are the provider’s, not ours.

Use the eligibility check on this site to see which benefits you may be able to claim. If you start getting one, ask again: you may now qualify for a social tariff.

How to apply

Apply to the provider, usually online or by phone, and be ready to show that you get a qualifying benefit. What proof they accept varies.

If you are already with a provider, ask whether it has a social tariff and whether you can move to it. Ask what it would cost to leave your current deal early before you agree to anything.

Where to look first

Official and free options, listed alphabetically. Ofcom’s list is the complete, current source.

  • Citizens Advice — Free help if you are struggling to pay a bill or are not sure you are on the best deal.
  • Ofcom’s list of social tariffs — The complete, current list of providers and what each one offers.
  • Your current provider — Ask whether it has a social tariff. Moving within the same provider can be quicker.

If you compare deals as well

A comparison site may not list social tariffs, so check the list above first. If you do compare, look at the total cost over the whole contract, not just the monthly price.

Check what benefits you may be able to claim

It usually takes about 5 minutes. You do not need to create an account. This is guidance, not a government decision.

Sources

This is independent guidance, not financial advice. Prices and eligibility change: always confirm on the official or provider page before you apply.